Firefly Burger App

Last Updated: Sat 9 Dec, 2023

This privacy policy sets out how Firefly Burger app uses and protects any information that you give us, when you use this website.

Firefly Burger is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Firefly Burger may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 01, 2020.

What we collect?

We may collect the following information:

1. Personal Information:

When you create an account, we collect information such as your name, email address, and phone number.

If you make a purchase through the App, we collect payment information to process transactions.

* Your full name

* contact information including phone number and email address

* demographic information such as postcode, preferences and interests

* address for food delivery

* device IDs

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Delivery of Food

We use the Information to deliver Food at your Home/ office.

Internal record keeping.

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Your Information?

We use the collected information for the following purposes:

1. Provide and Improve the App:

To deliver the services you request and improve the overall user experience.

2. Personalization:

To tailor content, recommendations, and advertisements based on your preferences.

3. Communication:

To send you important updates, notifications, and marketing messages.

4. Transaction Processing:

To process transactions and fulfill orders made through the App.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following ways:

Service Providers:

We may share information with third-party service providers who help us operate the

Requesting Data Deletion

Data Deletion Requests: To initiate a data deletion request, please send an email to service@fooddudesdelivery.com with the subject line "Data Deletion Request." In the body of the email, please provide us with the following information to help us identify and process your request:

Your full name
The email address associated with your account
Any additional details that may assist us in locating your data

Verification Process: To ensure the security of your data, we may require additional information or verification of your identity before proceeding with the data deletion request. This is to prevent unauthorized access to or deletion of your data.

Processing Time: We will make reasonable efforts to respond to your data deletion request promptly. Please note that the time required to complete the deletion process may vary depending on the complexity and volume of your data. We will notify you of the estimated timeframe for completion upon receipt of your request.

Impact of Data Deletion: Please note that we may retain certain information as required by law or for legitimate business purposes, as outlined in our overall data retention policy.

Communication: We will communicate with you via the email address provided in your data deletion request for any additional information required or to inform you about the progress of your request.

Your Choices

You can control your information by:

Updating your account settings.
Opting out of promotional emails.
Adjusting device settings to limit data collection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for changes.

If you have any questions or concerns about our Privacy Policy, please get in touch with us at contact@fireflyburgerapp.com.

Thank you for trusting Firefly Burger App!